Jo Sayers



Jo Sayers is a director of ELTjam, working mainly on internal and external product development and on developing partnerships with technology companies and software developers. Jo has worked in ELT since 2006, most recently as Product Manager for English at busuu and eLearning Academic Lead for EC English. Jo is a regular conference speaker and former Technology Coordinator for MaWSIG. He is interested in how technology can improve the lives of learners and works to improve the learning experiences of the products
developed by ELTjam.


The Importance of Learner Experience Design (LXD)

We believe a bad learner experience is when you fail to learn something and/or have a horrible time trying. Working in the EdTech industry, we see language learning products that deliver poor learner experiences all the time.

But, what makes a good learner experience, and how can we as educators design lessons, courses, products and services that deliver one? This talk will demonstrate how a deep understanding of our learners and a focus on pedagogy, content, user experience and interaction can combine to create experiences that are useful, usable and even delightful for our learners.